Shipping policy

Order Processing

All orders are processed within 1–2 business days, excluding weekends and public holidays. During peak periods, such as seasonal sales or holidays, processing times may be extended by an additional 1–2 business days.

Standard Delivery

  • Estimated Delivery: 3–7 business days

Once your order has been shipped, you will receive a confirmation email containing your tracking details.

International Delivery

  • Estimated Delivery: 7–14 business days, depending on the destination
  • Shipping Charges: Calculated at checkout based on location

Tracking information will be sent once your parcel has been dispatched. Please note that any applicable customs duties, import taxes, or local fees are the responsibility of the recipient.

Tracking Your Order

As soon as your order leaves our facility, you will receive an email with your tracking number. You may use this number to follow the progress of your delivery on the courier’s website.

Delivery Delays

While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to factors outside our control, including weather disruptions, carrier delays, or customs processing. If your order is affected, we will do our best to keep you informed.

Complimentary Shipping

We offer free standard shipping on orders over €60 within the UK and Ireland.
This offer will be automatically applied at checkout when your order meets the required threshold.

Lost or Damaged Parcels

If your order arrives damaged or does not reach you within the expected timeframe, please contact our customer service team within 7 days of the expected delivery date or receipt of the item. We will review the issue promptly and work towards a suitable resolution, which may include a replacement or refund.

Need Assistance?

If you have any questions about shipping or your order, please contact our customer care team