Frequently Asked Questions

Do you offer free shipping?

Yes, we offer free shipping on orders over €60 to Ireland and the UK. 

Do you ship overseas?

Yes, we ship worldwide, shipping costs will be calculated at checkout. 

How long will it take to receive my order?

All orders are processed within 48hr. Once your order has been processed.

Estimated delivery times:

  • Ireland/UK: 3-5 days
  • Europe: 3-7 days
  • Rest of the world: 7-14 days

How do I return an item?

Please refer to our Returns policy, or contact us directly at info@capall.ie

What is the return address?

Capall Alainn Ltd

The Tara Building 

11-15 Tara Street

Dublin 2 

D02 RY83

Will customs and duties apply to my order?

Customs duties and any other expenses associated with delivery outside of the EU that can occur are the responsibility of the customer to pay. 

What size should I order if I’m between two sizes?

If you are between two sizes, we recommend sizing up. For example if you are between a UK8 – UK10, we advise selecting UK10.